Data Protection

Privacy Policy RIA66 — Your Personal Data Security

Your privacy is our priority. This document clearly explains how RIA66 collects, uses, stores, and protects your personal information as a member of our online entertainment platform.

Updated: January 2026

Ria66 Privacy Commitment

Six core principles that guide how we handle your personal data every day.

Advanced Encryption

All data transmitted between your device and RIA66's servers is protected by 256-bit SSL encryption. Your personal and financial information is never stored in a readable form without authorisation.

No Sharing Without Consent

RIA66 never sells, rents, or shares your personal data with third parties for marketing purposes without your explicit consent. Your data belongs entirely to you.

Full Control in Your Hands

Ria66 members may review, update, or request deletion of their personal data at any time via account settings or by contacting our support team.

Secure Data Storage

Your personal data is stored in data centres protected by multi-layered security systems — including physical access controls, enterprise-grade firewalls, and continuous 24/7 monitoring.

Legal Compliance

RIA66 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards, ensuring your rights as an individual are always upheld.

Immediate Breach Notification

In the event of any security incident involving your data, RIA66 is committed to notifying affected members within the timeframe stipulated by applicable law.

This Privacy Policy describes our data protection practices RIA66 operating at ria66.win. By using our platform, you agree to the collection and use of information as described herein. We strongly encourage you to read this document in full to understand your rights and available options.

1 Introduction

RIA66 respects the privacy of every member who uses our platform. We understand that your personal information is a trust that must never be taken lightly. This Privacy Policy is written clearly and openly so you know exactly what happens with your data when using RIA66's services.

This document applies to all ria66 platform users, including website visitors, registered members, and those using the ria66 mobile app. It covers all data collected through our website, app, email, customer support, and any other communication channels we operate.

We only collect data that is strictly necessary to provide you with the best service. No excess data is collected purely for commercial purposes without direct benefit to you as a member.

Note: This document is to be read alongside Terms and Conditions and Responsible Gaming Policy RIA66, all of which together form a comprehensive agreement between you and our platform.

2 Personal Data We Collect

RIA66 collects various categories of information depending on how you interact with our platform. Below is a detailed breakdown of the types of data involved:

A. Data You Provide Directly

  • Full name, date of birth, gender, and identification card or passport number (for KYC verification).
  • Email address, phone number, and residential address.
  • Bank account or digital wallet details for deposit and withdrawal purposes.
  • Ria66 account username and password.
  • Supporting documents submitted during the identity verification process.
  • Any communications you send to our customer support team.

B. Data Collected Automatically

  • IP address, browser type, operating system, and device type.
  • Usage data includes pages visited, time spent, and actions taken within the platform.
  • Game session data — bets placed, wins, and transaction records.
  • Geolocation information (country and region) based on your IP address.
  • Cookie and similar tracking technology data (see Section 5).

C. Data From Third-Party Sources

  • Identity verification information from the KYC service providers we use.
  • Transaction data from payment processors integrated with our platform.
  • Security-related information from fraud prevention agencies.
Data Category Purpose of Collection Mandatory / Optional
Name & Identity Account Verification & KYC Mandatory
Email & Phone Communication & Security Mandatory
Bank Information Deposits & Withdrawals Mandatory (for transactions)
Usage Data Platform Improvements & Analytics Automatic
Cookies Features & User Preferences Controllable

3 How We Use Your Personal Data

Every piece of data we collect is used for a legitimate and clearly defined purpose. RIA66 uses your personal information for the following purposes:

  • Account Management: Creating, verifying, and maintaining your member account, including the required KYC process.
  • Transaction Processing: Handling deposits, withdrawals, and all financial transactions made through our platform securely and efficiently.
  • Service Provision: Allowing you to access all games, promotions, and ria66 platform features you are eligible to use.
  • Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, and unauthorized use of the platform.
  • Customer Support: Processing and resolving inquiries, complaints, and technical support requests you submit.
  • Marketing Communications: Sending offers, promotions, and the latest ria66 news — only to members who have given their consent.
  • Legal Compliance: Fulfilling legal obligations, licensing regulations, and directives from relevant authorities.
  • Platform Improvements: Analyzing usage patterns to improve user experience, system performance, and overall service quality.
Note: RIA66 does not use your data to make automated decisions that significantly affect you without appropriate human review.

4 Data Sharing with Third Parties

RIA66 does not sell your personal data. However, in the course of operating the platform, we share data with selected third parties in the following circumstances:

  • Payment Processors: Required transaction information is shared with payment service providers to process your deposits and withdrawals.
  • KYC Providers: Identity data is shared with licensed third-party identity verification services to meet compliance requirements.
  • Game Providers: Usernames and session IDs may be shared with third-party game providers to grant access to their game catalog.
  • Analytics Providers: Anonymised usage data is shared with analytics platforms to help us understand usage patterns.
  • Authority: Required information is shared with law enforcement agencies or regulatory bodies when mandated by law.

All third parties we work with are bound by strict data protection agreements and are not permitted to use your data for any purpose other than those specified in those agreements.

5 Cookies and Tracking Technologies

RIA66 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you visit our website.

Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled.
  • Functional Cookies: Saving your preferences such as language, display settings, and session data so you do not have to re-enter them each time.
  • Analytics Cookies: Collecting information on how you use our platform to help us understand and improve website performance.
  • Marketing Cookies: Used to display more relevant ads to you. These cookies are only active with your consent.

You can manage your cookie settings through your browser at any time. Please note that disabling essential cookies may affect the functionality of the ria66 platform and your overall user experience.

6 Data Security Measures

Protecting your personal data is a responsibility we take seriously. ria66 implements multiple layers of technical and organizational security to ensure your data remains protected at all times:

  • 256-bit SSL encryption for all data transmitted between your device and our servers.
  • Passwords are stored using cryptographic hashing — your password is never saved in plain text.
  • Access to members' personal data is restricted solely to staff who require it to perform their duties.
  • All staff undergo regular data protection training.
  • An active threat monitoring system that operates around the clock to detect any suspicious activity.
  • Penetration testing is conducted periodically by independent security experts.
  • Encrypted data backups are stored at a location separate from the primary servers.
Important: While we apply industry-leading security measures, no system is 100% secure. You also play an important role in keeping your account safe by using a strong password and not sharing your login credentials.

7 Your Rights Over Personal Data

As a RIA66 member and data subject under applicable data protection laws, you have the following rights regarding your personal data:

Right of Access

You may request a copy of the personal data we hold about you at any time.

Right to Rectification

If your data is inaccurate or incomplete, you have the right to request a correction.

Right to Erasure

You may request deletion of your personal data, subject to legal obligations that require us to retain certain data.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You may request your data in a structured, machine-readable format for transfer to another platform.

Right to Restrict Processing

In certain circumstances, you may request that we restrict the processing of your data while an issue is being resolved.

How to Submit a Request: To exercise any of the above rights, contact the RIA66 support team through our platform. We will process your request within 30 business days.

8 Data Retention Period

RIA66 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable laws and regulations.

  • Active Account Data: Retained for as long as your account remains active and in use.
  • Post-Account Closure Data: Transaction records and identity verification data are retained for a minimum of five (5) years after account closure to meet anti-money laundering (AML) compliance requirements.
  • Communication Data: Customer support records are retained for three (3) years for reference and service quality purposes.
  • Technical Log Data: System and security logs are retained for twelve (12) months before being automatically deleted.
  • Marketing Data: Retained until you withdraw your consent to receive marketing communications.

Once the retention period has expired, data will be securely deleted or anonymised so it can no longer be linked to you personally.

9 Child Protection

The ria66 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.

If we become aware that a child's personal data has been collected without the knowledge and consent of a parent or legal guardian, we will promptly take steps to delete that data and close the relevant account.

If you believe your child or any minor has registered an account at ria66, please contact us immediately through our customer support channels so that prompt action can be taken.

10 Changes to This Privacy Policy

RIA66 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or service improvements. When significant changes are made, we will:

  • Displaying a clear notice on the ria66 platform homepage.
  • Updating the "Last Updated" date shown at the top of this document.
  • Sending email notifications to registered members for changes that materially affect their rights.

Continued use of the ria66 platform after policy changes take effect constitutes your acceptance of the latest version. We encourage you to review this page periodically to stay informed on how we protect your data.

11 How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, ria66's Data Protection Officer (DPO) team is ready to assist you.

You can reach us through the following channels:

  • Live Chat: Available 24 hours a day, 7 days a week via the chat icon on the ria66 platform.
  • Support Email: [email protected]
  • Help Centre: Visit page FAQ us for answers to frequently asked questions.

We aim to respond to all privacy-related inquiries within three (3) business days. For identity verification or data deletion requests, processing may take up to 30 business days depending on the complexity of the request.

Our Commitment: Every privacy enquiry received is logged, investigated, and answered by a trained team. Your privacy is not merely a legal obligation for us — it is a core value of RIA66.

Play Safe and With Full Confidence at ria66

Your data is protected, your identity secured. Enjoy the best online entertainment experience in Malaysia on a platform that puts your safety first at every step.

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